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Home Terms of Engagement

Terms of Engagement

We believe that a strong working relationship, whether it be for a one-time engagement or an ongoing business arrangement, depends on a clear outlay of expectations. Here we’ve outlined some general information about our rates and how we operate.

Flat-Rate Fees vs Hourly Rate

For the Resumé Writing Services, we offer flat-rate fees.

 

For projects without flat-rate fees, we will be happy to provide an estimate upon request. Again, if the costs will exceed the estimate, you’ll be made aware before additional work is completed.

Payment Options

Our preferred method of payment is Interac e-Transfer. We can also accept payments by cash or cheque. We do not accept credit card payments at this time.

 

Full payment is required up-front for flat-rate services and for any projects requiring less than 8 hours of billable time.

 

For small business clients, credit may be extended after the first 8 hours of work is completed, with invoices issued monthly. Limits to credit may be imposed at the discretion of The Casper Agency. Payment is due within 15 days of invoice date.

Special Discounts

A discount of 20% off the standard billing rate will be applied for registered non-profit organizations.

 

Students, recent graduates, current recipients of Employment Insurance and current and former members of the Canadian Armed Forces will receive a 20% discount on resumé-writing services.

Travel & Expenses

Our writers are pleased to meet with you in-person at our office in Saint John, or to conduct interviews and consultations by phone or Skype.

 

If you prefer to meet at your own home, place of work or a coffee shop in the City of Saint John, there will be an additional fee of $30.

 

For appointments in Grand Bay-Westfield, Rothesay or Quispamsis, there will be an additional fee of $45.

 

For travel beyond these areas, travel time will be billed at the standard billing rate plus $0.40 per km to and from the meeting location, based on starting at our office.

 

For meetings requiring a high level of confidentiality (such as discrete resume-writing consultations) appointments can be arranged at a private home office location in Willow Grove for an additional fee of $50.

 

Other expenses, such as printing costs, meals when traveling and accommodations will be billed at cost.

Taxes

All service fees are subject to 15% Harmonized Sales Tax.

Changes in Fees and Terms

All fees and terms are subject to change at any time.

Legal Disclaimer

The Casper Agency is a writing agency, and does not practice in law or provide legal advice or any other professional services. We provide certain writing, editing and related services that may or may not be appropriate for your individual situation. Any information provided with respect to courts, appeals or other legal action or business transactions or practices is provided for general information only and does not nor should it replace competent legal, accounting or other professional advice. No representations or warranties, express or implied, are given regarding the legal consequences resulting from the use of information given by The Casper Agency, its writers or its partners. If you are seeking or wish to have such representations or warranties, it is recommended that you contact such professionals as would be appropriate to obtain advice for your specific circumstances.

Standard Billing Rate

$60 HOUR

  • Writing Services
  • Editing & Proofreading
  • Consulting and Client Interaction

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